At Javed Electronic, we aim to ensure customer satisfaction by providing high-quality products and reliable services. If you need to return or exchange an item, please review our return policy:

Eligibility for Returns:

Returns are accepted only for products that are defective, damaged, or incorrect at the time of delivery. The product must be unused, in its original packaging, and include all accessories, manuals, and warranty cards.

Return Timeframe:

Customers must request a return or exchange within 7 days of delivery.

Non-Returnable Items:

Items damaged due to misuse, mishandling, or unauthorized repairs. Products without original packaging, missing accessories, or tampered warranty seals. Clearance or sale items, unless defective.

Return Process:

Contact our customer support team to initiate a return. Provide your order number, proof of purchase, and details of the issue. Once approved, the product will be picked up, or you may need to drop it off at a designated location.

Inspection and Approval:

Returned items will be inspected to verify the issue. If the product does not meet return criteria, it will be sent back to you.

Refunds and Exchanges:

Approved returns will be eligible for a replacement or refund. Refunds will be processed within 7–10 business days after approval. Shipping charges for returns may apply unless the product was delivered damaged or incorrect.

Warranty Claims:

For products under warranty, customers are advised to contact the authorized service center for repairs or replacements.

Customer Responsibility:

Ensure proper packaging when returning items to avoid further damage during transit. Keep proof of return shipment until the process is completed.

We value your trust and strive to make the return process smooth and hassle-free. For assistance, please contact our customer support team.